Frequently Asked Questions

• How do I get the End of Summer Scratch Off promotion if I’m already a member of the Frequent Diner Club?

  If you are a current member of the Frequent Diner Club and have downloaded the new LettuceEats app you are ready to play. If you are a current member of the Frequent Diner Club and have not already downloaded the app or accessed your account online:

  • Tap on the App Store or Google Play Store
  • Search for "LettuceEats"
  • Tap GET, then INSTALL
  • Tap OPEN to access the app
  • Tap LOG IN
  • Enter the primary email address and password, and then tap LOG IN.
  • Tap ALLOW to turn on location services to see locations closest to you.
  • Congratulations, you’ve successfully downloaded the LettuceEats app!

    The End of Summer Scratch Off promotion will automatically appear in the app on August 1 - September 30, 2023.

• How do I get the End of Summer Scratch Off promotion if I’m NOT a member of the Frequent Diner Club?

  If you are not already a member of the Frequent Diner Club download the free LettuceEats app and sign up for the club:

  • Tap on the App Store or Google Play Store
  • Search for "LettuceEats"
  • Tap GET, then INSTALL
  • Tap OPEN to access the app
  • Tap SIGN UP
  • Enter your email and create a password. Tap NEXT
  • Enter your personal information, including your mobile phone number. Tap NEXT.
  • Enter your mobile phone number
  • Tap SEND VERIFICATION TEXT
  • Enter the verification code you received
  • Tap COMPLETE SIGN UP
  • Tap ALLOW to turn on location services to see locations closet to you.
  • Congratulations, you’ve successfully downloaded the LettuceEats app and enrolled in the Frequent Diner Club!

  The End of Summer Scratch Off promotion will automatically appear in the app on August 1 - September 30, 2023.

• What restaurants are participating in the End of Summer Scratch Off Promotion?

  The End of Summer Scratch Off Promotion will be valid at all locations in the LettuceEats app except:

  • The Dalcy
  • RPM Events
  • The Ivy Room
  • The Omakase Room

• When is the End of Summer Scratch Off Promotion?

  The promotion begins on August 1 and runs through September 30, 2023.

• Are there restrictions and what are the details?

  End of Summer Scratch Off ENDS 09/30/2023   Valid 8/01-9/30/2023. Valid only for dining in restaurants or ordering pick up or delivery directly from the LettuceEats ® app. Guest must “check in” when dining in person or click the Online Order button to order delivery or pick up on the LettuceEats app at a participating restaurant and follow the on-screen instructions to reveal offer. Not valid on orders placed online through Lettuce.com or through a third party platform. Not valid for dining at The Omakase Room, or pick up or delivery orders from Wow Bao restaurants. Not valid for private parties, catering orders, or gift card purchases.  Restrictions apply. Visit lettucescratchoff.com/official-rules for all rules and restrictions.

• Who do I contact if I have a question about the Frequent Diner Club or the End of Summer Scratch Off Promotion?

  Please email fd@lettuce.com or call 773-538-8823 for assistance.

• Are delivery and carryout orders eligible for End of Summer Scratch Off?

  Online carryout and delivery orders placed through the LettuceEats app are eligible for End of Summer Scratch Off. Online carryout and delivery orders for Wow Bao or orders placed through a third party platform are not eligible for End of Summer Scratch Off.

• Can I participate if I do not have a smartphone with the LettuceEats app?

  The End of Summer Scratch Off promotion is only available via the LettuceEats app. We realize that people without a smartphone may not be able to play, but we do have many promotions throughout the year that do not require the use of the LettuceEats app. You may participate in all other promotions including Bonus Point Days and Member-only offers. We hope that you understand, and appreciate your business.

• How many times can I use the End of Summer Scratch Off promotion?

  You can play End of Summer Scratch Off at each participating restaurant one time. The more restaurants you visit, the more chances you have to win! Daily participation is limited to four Scratch Off visits per day.

Still have questions? Contact Us